Privacy Policy
Last Updated: 6 June 2025
AKV GOLD AND JEWELLERS L.L.C (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and safeguard your information in accordance with UAE laws, including applicable data protection, AML/CFT regulations, and international best practices.
1. Company Information
Company Name: AKV GOLD AND JEWELLERS L.L.C
License No.: 1329332
Register No.: 526788
Legal Type: Limited Liability Company (LLC)
Regulatory Authority: Department of Economic Development, UAE
D-U-N-S® No.: 2257162
Issue Date: 18 March 2024
Expiry Date: 17 March 2026
Office Address: S1-28 PROPERTY INVESTMENT OFFICE 4, Dubai Investment Park First, DUBAI, 111485
Email: office@akvgold.com
Phone: +971 503 956 811
2. Scope of This Policy
This Privacy Policy applies to all personal data collected through our website, services, communications, and operations, including information provided by clients, partners, suppliers, and agents.
3. Types of Data We Collect
We may collect the following data:
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Identification Data: Name, nationality, ID/passport details, signature
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Contact Information: Email, phone number, business address
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Business & Financial Data: Licensing, payment information, bank details, invoices
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Transaction Records: Contracts, orders, service logs
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Technical Data: IP address, browser information, cookies, user interactions
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Compliance Data: KYC, UBO, and AML documents
4. How We Use Your Information
We use your data for:
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Fulfilling contracts and transactions
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Complying with legal and regulatory requirements
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Verifying identities and completing due diligence (KYC, AML)
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Communicating service updates and account notices
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Improving our website and services
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Preventing fraud, abuse, and unauthorized access
5. Legal Grounds for Processing
We process personal data on the basis of:
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Your consent
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Contractual necessity
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Legal obligations under UAE and international regulations
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Legitimate interests such as fraud prevention, security, and service delivery
6. Data Retention
We retain data as long as necessary for the purpose it was collected, including to satisfy legal, accounting, or regulatory requirements. AML/CFT laws may require us to retain documents for a minimum of five (5) years.
7. Sharing of Data
We may share your data with:
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Government and regulatory authorities as required by law
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Banks and financial institutions for secure payment and due diligence
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Auditors, legal counsel, and compliance consultants
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Logistics partners and IT providers under confidentiality agreements
We never sell personal data to third parties.
8. International Transfers
Your data may be transferred to jurisdictions outside the UAE, including banking or storage services abroad. These transfers are protected by appropriate safeguards in line with applicable privacy regulations.
9. Data Security
We use physical, technical, and administrative safeguards, including:
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Secure servers, firewalls, and encrypted communications
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Role-based access controls
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Staff confidentiality training and monitoring
Despite best efforts, no system is fully immune from breaches; however, we maintain protocols for mitigation and notification.
10. Your Rights
You have the right to:
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Access your personal data
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Request correction of inaccurate or outdated data
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Request deletion, subject to legal limits
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Withdraw consent at any time
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Object to or restrict processing under certain conditions
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File a complaint with the UAE data protection authority
11. Cookies and Tracking
Our website uses cookies and analytics to:
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Understand website usage
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Personalize your experience
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Enhance security and performance
You may manage cookie settings in your browser. Essential cookies are necessary for proper functionality.
12. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal data from minors.
13. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices. We encourage you to review their respective privacy policies before interacting.
14. Changes to This Policy
We reserve the right to update this Privacy Policy periodically. Any changes will be published on this page with a new effective date. Continued use of our services indicates acceptance of the revised policy.
15. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact:
AKV GOLD AND JEWELLERS L.L.C
S1-28 PROPERTY INVESTMENT OFFICE 4
Dubai Investment Park First, DUBAI, 111485
Email: office@akvgold.com
Phone: +971 503 956 811
